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Writing this in English to make sure also non-German speakers know what's up.

Like so many of you over at least the past two years, I ordered something from BestPrice, paid in advance, and then waited months for a delivery that never came. I eventually cancelled my order and was promised a refund. Since then, the owner (Hans Ulrich Möhl) has stated that the company is in liquidation / bankrupcy.

I even filed my case with the police, claiming fraud. I suggest you all do the same. A single complaint might not be enough, but if everyone who were tricked out of their money by Mr. Möhl file a case, we just might put this guy behind bars.

According to the current status on moneyhouse.ch, the company has in fact filed for bankrupcy:

http://www.moneyhouse.ch/en/u/bestprice_audiovideo_ch_ag_in_liquidation_CH-350.3.000.158-4.htm

I guess all you can do at this point is to file a claim for your money back. Here's where you can do this:

https://www.e-service.admin.ch/eschkg/cms/content/betreibung/betreibung_einleiten_de